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Requirements
You will be an experienced and commercially astute Strategic Account Executive with a proven ability to drive growth within large enterprise accounts. This role demands strong relationship management, sales acumen, and a deep understanding of enterprise software solutions.
Essential skills and experience:
• Bachelor’s degree (or foreign equivalent) in Business Administration, Finance, Economics, or Computer Engineering
• 15+ years of experience in software subscription sales
• Strong track record in carrying and exceeding revenue quotas within large enterprise customer environments
• Proven experience closing 7-figure deals
• Full sales cycle ownership – from lead generation through to deal closure
• Previous involvement in pre-sales support, working alongside technical and solutions teams
• Proficient in using Salesforce CRM and Advanced Microsoft Excel
• Familiarity with JIRA and Confluence is a plus
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Role & Responsibilities
As Strategic Account Executive, you will be responsible for managing a portfolio of key enterprise customers, driving expansion opportunities, and ensuring high customer satisfaction and retention. Your efforts will directly contribute to the company's continued growth and leadership in the DevOps space.
Your responsibilities will include:
• Building and nurturing long-term customer relationships to promote loyalty and retention
• Identifying and closing upsell and expansion opportunities within existing accounts
• Managing the renewals process, evaluating customer usage metrics and product adoption
• Partnering with Finance and Legal teams to structure renewal contracts and maximise renewal rates
• Maintaining overall account health and customer engagement
• Conducting renewal probability assessments and forecasting account outcomes
• Supporting pre-sales cycles and acting as a trusted advisor to enterprise stakeholders
• Promoting product adoption, sharing best practices, and implementing customer growth strategies
• Proactively escalating at-risk customers and collaborating on retention strategies
• Keeping customers informed of product updates, best practices, and new feature releases
• Maintaining accurate communication records in Salesforce to support data-driven forecasting and reporting
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Additional Details
This is a high-impact role within a globally recognised software company. If you are a proactive and results-oriented strategic sales professional with enterprise experience, we would love to hear from you.
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