We are looking for a client-facing technical expert with deep presales experience, capable of operating in complex and secure environments.
Essential skills and experience:
•15+ years’ experience in IT, with at least 10 years in presales, network engineering, or technical support (less experience required for the SC cleared role)
•Demonstrable success supporting UK Government or public sector clients
•Ability to translate technical challenges into clear commercial value
•Strong expertise in:
oCisco routing, switching, gateways, and applications
oTCP/IP, SNMP, Netflow, VoIP
oLAN/WAN topologies (MPLS, Frame Relay, ATM)
oSecurity concepts and network infrastructure design
oNetwork performance and fault/alert management
•Solid understanding of:
oOperating systems – Linux, Windows
oCloud and virtualisation technologies – SDN/NFV, Public/Private Cloud
oPerformance tools – HP/OV, Tivoli, EMC SMARTS, ArcSight
•Relevant certifications – CCNA, CCNP, CCIE
•Formal presales training (e.g. Sandler, Siebel, Afterburner)
•Excellent communication and presentation skills – verbal, written, and visual
•Comfortable with 60-70% UK travel
Desirable qualifications:
•Degree in Computer Science, Software Engineering, or equivalent technical military training
•MBA or relevant business/leadership qualification
•Knowledge of products such as Arbor, Radwhere, Riverbed, A10, ExtraHop
•Experience authoring whitepapers, contributing to product strategy
•Familiarity with security audits, RFP/RFI responses
•Track record of mentoring technical presales teams
•Exposure to security analytics tools and techniques, such as log analysis, anomaly detection, or traffic monitoring, with an interest in developing stronger skills.
•Understanding of full packet capture and analysis concepts, or hands-on experience with tools like Wireshark, Zeek, or similar platforms.
•Awareness of cybersecurity frameworks and best practices (e.g., NIST, ISO 27001) and how they apply to network assurance.