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Requirements
You will be an experienced HR or ER professional with the ability to manage a broad range of employee relations matters while helping to promote a positive and compliant workplace culture.
Essential skills and experience:
• CIPD Level 5 qualified, or working towards it
• At least 2 years’ experience in Employee Relations within a fast-paced hospitality or similar environment
• Strong understanding of UK employment law and HR best practice
• Proven experience handling complex ER cases with discretion and professionalism
• Strong skills in grievance, disciplinary, performance management and conflict resolution
• Ability to provide confident, practical guidance to managers on policy, process and compliance
• Strong communication and interpersonal skills, with the ability to influence at all levels
• Highly organised, with strong attention to detail and the ability to maintain accurate case records
• A proactive, solutions-focused and approachable working style
• High levels of integrity, empathy and confidentiality
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Role & Responsibilities
As People Business Partner – Employee Relations, you will act as a key point of contact for ER matters across the business, supporting managers and helping to ensure fair, legally compliant and consistent people practices.
Your responsibilities will include:
• Acting as the primary point of contact for employee relations matters, providing advice and guidance to managers and employees
• Managing and supporting investigations relating to grievances, disciplinary matters, conduct issues and workplace concerns
• Supporting line managers with performance management, conflict resolution and other complex ER cases
• Reviewing and enhancing ER policies and procedures to ensure compliance with current employment law and best practice
• Promoting a positive workplace culture through effective communication and employee engagement activity
• Working closely with Talent Acquisition to support onboarding and ensure alignment with people policies
• Partnering with the Learning team to identify training needs around employee development, workplace conduct and conflict management
• Providing practical support to managers on HR policy interpretation, employee issues and legal compliance
• Maintaining accurate ER records and preparing reports for management review
• Supporting employee engagement initiatives designed to strengthen the working environment
• Keeping up to date with developments in employment law and contributing to continuous improvement across the People function
• Supporting the Head of People & Culture with wider HR projects and initiatives as required
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Additional Details
Why Join?
This is an excellent opportunity to join a well-regarded and award-winning business in a high-quality hospitality setting, where people and service standards are central to success.
You will have the chance to play a visible role in shaping employee relations practice, supporting managers across the estate, and contributing to a positive and well-managed workplace culture in one of the UK’s most attractive locations.
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